Safety & Trust at Check My Diary

At Check My Diary, your safety matters.
We are committed to providing a trusted platform that helps customers connect with reliable local service providers.

We operate in line with the UK Online Safety Act 2023 and apply proportionate measures to reduce the risk of harm on our platform.

What We Do

A Safer Marketplace

Check My Diary is a discovery and contact platform only.
We do not process or handle payments for services. All transactions are arranged directly between customers and service providers.

Fraud Prevention

To help prevent misleading or fraudulent listings, service providers are required to:

• Link to credible external business profiles (such as a website or business social media page)

• Maintain accurate and truthful information on their profile

We monitor reported accounts and take action where concerns are raised.

User Safety & Conduct

We do not tolerate:

• Harassment, threats, or abusive behaviour

• Misleading or deceptive information

• Inappropriate or harmful content

Users can block and report accounts at any time, and all reports are reviewed.

Content & Reviews

We monitor reviews and profile content to ensure information remains fair and accurate.
False or harmful content may be removed.

Data Protection

Your personal data is handled in line with UK GDPR requirements, using appropriate security and access controls.

Child Safety

Check My Diary is intended for users aged 18+.
We do not provide services directed at children.

Our Commitment

We maintain an internal Online Safety Risk Assessment and regularly review our safety systems to ensure they remain effective and proportionate.

Need to Report Something?

If you experience a problem or see content that concerns you, please use the in-app reporting tools or contact our support team at info@checkmydiary.co.uk